Privacy Policy

MyAutismTeam respects the privacy of our users and has developed this Privacy Policy to demonstrate how we protect your privacy. You have our guarantee that we will NEVER betray your personal health confidences. We believe in transparency, we let our members know exactly what we do or do not do with their information.

All content shared on MyAutismTeam is viewable by all registered members of the MyAutismTeam community. While we encourage openness and transparency, only share content you are comfortable sharing with those who have signed up for an account on MyAutismTeam. This social network is password-protected. The only content that search engines such as Google are able to see are anonymized versions of the QA section and anonymized versions of the provider listings.

MyAutismTeam is not a medical referral site and does not recommend or endorse any particular Provider or medical treatment. No information on MyAutismTeam should be construed as medical and/or health advice. MyAutismTeam is not a “covered entity” for purposes of determining applicability of the Health Insurance Portability and Accountability Act of 1996 and the rules promulgated there under (HIPAA) to the Site and the treatment of User Content (defined in the Terms of Service) provided by you.

Personal Information is information that can be used to identify someone (e.g. name, email address, or potentially username). We will NEVER share your Personal Information with anyone, except in cases involving authorized technical service providers, subpoenas, or illegal activity. You can view those cases here.

MyAutismTeam may share anonymous trends about the data on our site to make sure real patients have a voice in how treatments for this condition could be shaped. (This will in no way include any personal identifiable information.) We may partner, for example, with a pharmaceutical company developing therapies for autism and share anonymized or aggregated data from MyAutismTeam that does not identify any of our users.

We encourage you to read this Privacy Policy carefully when using our website or services. By using our website, you are accepting the practices described in this Privacy Policy.

If you have any questions about our privacy practices, please feel free to contact us at

Quick Links:

Information we collect about you

With whom we will share your information

How we use the information we collect

Everything else

How to contact us

Information we collect about you

We may collect personal information that can identify you such as your name and email address and other information that does not identify you.

  • Information you provide. When you register for the site, we collect and store any personal information you enter on our website or provide to us. This includes identifying information, such as your name, address, e-mail address, and telephone number. We also may request information about your diagnosis, your age, and other demographic information.
  • Information about others. We may also collect and store personal information about other people that you provide to us. If you use our website as a caregiver, entering names and locations of people you care for will be listed on our site.

With whom we will share your information

We do not share your personal information with others except as indicated below or when you have expressly consented and requested that we share such information on your behalf. For instance, if you learn of a clinical trial opportunity through MyAutismTeam and would like to be contacted by a trial site near you, we would only share your contact information with that trial site once you have consented to be contacted and authorized us to share that information. Our default position is that we will not share your personal information.

The only instances we may share personal information is with authorized technical service providers, the event of a subpoena, or an investigation into illegal activity.

  • Authorized technical service providers: We may share your personal information with our authorized technical services that perform certain services on our behalf. (Google Analytics, Kissmetrics, Mail Chimp, etc.) These services may include performing business and sales analysis, supporting our website functionality, and surveys offered through our website. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.

Other Situations: We also may disclose your information:

  • In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
  • When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies.

How we use the information we collect

You have our guarantee that we will NEVER betray your personal health confidences. We believe in transparency, we let our members know exactly what we do or do not do with their information.

We may use information that we collect about you to:

  • make you aware of upcoming clinical trials and services in your area via email or phone;
  • share anonymous trends about the data on our site to make sure real patients have a voice in how treatments for this condition could be shaped. (This will in no way include any personal identifiable information.) We may partner, for example, with a pharmaceutical company developing therapies for autism and share anonymized or aggregated data from MyAutismTeam that does not identify any of our users.
  • deliver the products and services that you have requested;
  • manage your account and provide you with customer support;
  • develop and display content tailored to your interests on our site and other sites;
  • enforce our terms and conditions;
  • manage our business and
  • perform functions as otherwise described to you at the time of collection.

Everything Else

Use of cookies and other technologies to collect information

We use various technologies to collect information from your computer and about your activities on our site.

  • Information collected automatically. We automatically collect information from your browser when you visit our website. This information includes your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us (see "Cookies" below), and the referring website address.
  • Cookies. When you visit our website, we may assign your computer one or more cookies, to facilitate access to our site and to personalize your online experience. Through the use of a cookie, we also may automatically collect information about your online activity on our site, such as the web pages you visit, the links you click, and the searches you conduct on our site. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on our website.
  • Other Technologies. We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our site. We also may include web beacons in promotional or other e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our website visitors to measure the overall effectiveness of our online content, programming or other activities.

Third-party Websites

There are a number of places on our website where you may click on a link to access other websites that do not operate under this Privacy Policy. For example, if you click on a link or a search result on our website, you may be taken to a website that we do not control. These third-party websites may independently solicit and collect information, including personal information, from you and, in some instances, provide us with information about your activities on those websites. We recommend that you consult the privacy statements of all third-party websites you visit by clicking on the “privacy” link typically located at the bottom of the webpage you are visiting.

How you can access your information

If you have an online account with us, you have the ability to review and update your personal information online by logging into your account. You can also review and update your personal information by contacting us. More information about how to contact us is provided below.

Your choices about collection and use of your information

  • You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our website because such information may be required in order for you to register as a member; ask a question; or initiate other transactions on our website.
  • At any time you can choose to no longer receive commercial or promotional emails or newsletters from us by logging in with your account information, and visiting your account settings here:

How we protect your personal information

We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees are permitted to access personal information, and they may do so only for permitted business functions. In addition, we use firewalls to help prevent unauthorized persons from gaining access to your personal information.

We want you to feel confident using our website to transact business. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure. Users should also take care with how they handle and disclose their personal information and should avoid sending personal information through insecure email. Please refer to the Federal Trade Commission’s website at for information about how to protect yourself against identity theft.

Posting, Comments, Questions, Recommendations

We provide areas on our websites where you can post information about yourself and others and communicate with others as well as post recommendations of establishments or upload content (e.g. pictures, videos, audio files, etc.). Such postings are governed by our TOS: This site is a password-protected site and your personal content is only visible to those who have signed up for an account. The only content that search engines pick up in an Anonymized version of this QA section.

However, we cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information.

Children's Privacy

Our website is for those over the age of 18, and we do not knowingly collect personal information from children under the age of 13.

Visiting our websites from outside the United States

This Privacy Policy is intended to cover collection of information on our website from residents of the United States. If you are visiting our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this privacy policy.

No rights of third parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the website.

Changes to this privacy policy

We will occasionally update this Privacy Policy to reflect changes in our practices and services. When we post changes to this Privacy Policy, we will revise the “last updated” date at the bottom of this Privacy Policy. If we make any material changes in the way we collect, use, and/or share your personal information, we will notify you by sending an e-mail to the e-mail address you most recently provided us in your account, profile or registration (unless we do not have such an email address), and/or by prominently posting notice of the changes on our website. We recommend that you check our website from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.

How to contact us

If you have any questions about this Privacy Policy or our information-handling practices, please contact us by e-mail or postal mail as follows:

Privacy Officer, MyHealthTeams
8 California Street, Suite 700, San Francisco, CA 94111
© MyHealthTeams. All rights reserved.

This Privacy Policy was last updated on July 16, 2014.