I'm sorry that you're having this w/ your son's driver.

It stinks to have one of the first faces you and your kid see in the morning not to be welcoming and accepting. Sorry.

Steps to File and Handle a ComplaintContact the School District: Call or email the school's principal and the district's Transportation Department (often called the bus barn) immediately to report the specific incident.Submit a Written Record: Provide a detailed, written account including the date, time, bus route number, driver's name, and a factual description of what happened.Request Video Footage: Ask if the school bus is equipped with security cameras and formally request preservation and review of the footage.Involve Special Education Staff: Notify your child’s Individualized Education Program (IEP) case manager or 504 coordinator, as transportation accommodations and specialized support are often tied to your child's plan.Escalate if Needed: If the district does not respond adequately, you can file a complaint with your state’s education agency or contact local advocacy groups for students with disabilities.

Farmington Municipal Schools provides specialized transportation and bus services for students with special needs, including autistic children, when outlined in their Individualized Education Program (IEP).How to Request Special Needs TransportationContact the School District: Reach out directly to the Farmington Municipal Schools Transportation Department or your child's school.Use the IEP Process: Request an IEP team meeting to formally add specialized transportation accommodations—such as a lift bus, an attendant/aide on the vehicle, or specific door-to-door routing—to your child’s plan.District Policies: Review general district rules, such as designated stop regulations and bus badge requirements, by visiting Farmington Schools Transportation.Alternative and Public OptionsRed Apple Transit ADA Paratransit: The city offers a door-to-door shared-ride paratransit service for individuals with qualifying disabilities. Trips cost $2.00 one-way (cash only), and reservations can be made up to 14 days in advance. Details are available through the Red Apple Transit ADA Paratransit Program.Contracted Student Services: Many districts partner with specialized alternative student transportation providers like EverDriven Farmington to handle specific IEP routing needs outside traditional yellow bus schedules.